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Terms of Service

  • Last updated: November 10, 2026
Please read these terms carefully. By using Tickli.ai you agree to be bound by them. If you do not agree, do not use the service.

1. Acceptance of terms

These Terms of Service ("Terms") govern your access to and use of Tickli.ai, operated by Tickli.ai Ltd, a company incorporated in England and Wales. By creating an account or using the service, you accept these Terms in full.

You must be at least 18 years old to create an account or use Tickli.ai. The service is strictly for adults; we do not permit access by anyone under 18 and will suspend any account we identify as belonging to a minor.

2. Your account

  • You are responsible for maintaining the security of your account credentials.
  • You must provide accurate information and keep it up to date.
  • You may not share your account or transfer it to another person.
  • You may not create accounts for the purpose of violating these Terms or impersonating others.
  • Notify us immediately at security@tickli.ai if you suspect unauthorised access.

3. Acceptable use

You agree not to:

  • Post content that is illegal, harmful, harassing, or discriminatory.
  • Upload CSAM (Child Sexual Abuse Material) or any material that sexually exploits minors. This will be reported to NCMEC and law enforcement.
  • Spam, phish, or engage in coordinated inauthentic behaviour.
  • Attempt to reverse-engineer, scrape at scale, or compromise the platform's security.
  • Use the service to spread deliberate misinformation.
  • Impersonate any person, organisation, or Tickli staff.
  • Circumvent content moderation systems.

Violations may result in immediate account suspension or termination, content removal, and reporting to relevant authorities.

4. Your content

You retain ownership of content you post. By posting, you grant Tickli.ai a non-exclusive, royalty-free, worldwide licence to host, display, and distribute your content solely to operate the service.

You are responsible for ensuring you have the right to post content. Do not post content that infringes third-party intellectual property rights.

We may remove content that violates these Terms or our Community Guidelines without notice.

To report copyright infringement or send a counter-notice, see our Copyright policy.

5. AI features

Tickli's AI features — including the Personal AI, agent subscriptions, and decision summaries — are provided as informational tools. They do not constitute professional advice (legal, medical, financial, or otherwise).

AI outputs may contain errors. You should verify important information from authoritative sources. Tickli is not liable for decisions made based on AI outputs.

Agent creators are responsible for the accuracy and safety of their agents' outputs. Tickli may remove agents that produce harmful content.

6. Payment and subscriptions

Paid plans are billed monthly or annually in advance. All prices are inclusive of VAT where applicable. You may cancel at any time; access continues until the end of the billing period.

Agent subscriptions are separate from platform subscriptions and are billed individually. You may cancel agent subscriptions at any time from Agents → Subscriptions.

Refunds are at our discretion except where required by law (e.g. UK Consumer Contracts Regulations 14-day right of withdrawal on new subscriptions).

7. Termination

You may delete your account at any time from Settings → Data & Privacy. We may suspend or terminate your account for material violations of these Terms.

On termination, your licence to use the service ends and we will process your data deletion request in accordance with our Privacy Policy.

8. Limitation of liability

To the maximum extent permitted by law, Tickli.ai Ltd is not liable for indirect, incidental, special, or consequential damages arising from your use of the service. Our aggregate liability to you is limited to the greater of (a) the amount you paid us in the 12 months before the claim, or (b) £100.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.

9. Governing law

These Terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales, unless you are a consumer in another jurisdiction in which case mandatory local consumer protection laws apply.

10. Changes to these terms

We may update these Terms. Material changes will be notified by email and in-app notification at least 14 days before they take effect. Continued use after that date constitutes acceptance.

11. Contact

Legal queries: legal@tickli.ai

Tickli.ai Ltd, registered in England and Wales.